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FEATURED PRODUCT DiSC® Customer Service Action Planner (S-113) DiSC® Customer Service Action Planner (S-113) $100.00 Buy 10 and get them for only $89.99 each! CATEGORIES Customer Service Leadership/Management Sales Teams Individuals/DiSC FIND PRODUCT
DiSC® Talk! Action Planner (S-116) Customer Communication is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing, or telephone sales. $100.00	Establishing Credibility and Trust For CS Customer Service: Decisions to stay with one vendor or supplier require all the people who come in contact with the customer to establish some level of credibility and trust. $75.00	Handling Customer Complaints (C-100) This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. $75.00
Questions Are The Answer For CS (C-105) Customer Service: This course will provide you with examples of good questions that you can use immediately to get the information you need. $75.00	Reinforcing Styles for Customer Service (S-125) Reinforcing Your Understanding of Behavioral Styles for Customer Service. $42.00	Understanding Styles for Customer Service (S-121) Understanding Behavioral Styles for Customer Service. $89.00
Behavioral Interviewing (C-108) Behavioral Interviewing (C-108) $75.00	DiSC® Management Action Planner (S-114) Develop management strategies to meet diverse needs. $100.00	DiSC® Managing Performance Action Planner (S-115) Develop effective ways to manage, coach and lead others with DiSC® Dimensions of Behavior. $100.00
Managing Performance Discussions (C-102) This course provides a process to help managers have a discussion with an employee when performance needs to improve. $75.00	Reinforcing Styles for Managers (S-124) Reinforcing Your Understanding of Behavioral Styles for Managers. $42.00	Understanding Styles for Managers (S-119) Understanding Behavioral Styles for Managers. $89.00
DiSC® Sales Action Planner (S-112) Create successful sales strategies and increase client receptivity and sales results. $100.00	Establishing Credibility and Trust For Sales (C-10 Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust. $75.00	Overcoming All Objections (C-107) This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive. $75.00
Questions Are The Answer For Sales (C-106) This course will provide you with examples of good questions that you can use immediately to get the information you need. $75.00	Reinforcing Styles for Sales (S-126) Reinforcing Styles for Sales $42.00	Territory and Account Management (C-109) Territory and Account Management Skill- Building Course. $75.00
Understanding Styles for Sales (S-122) Understanding Behavioral Styles for Sales. $89.00	Reinforcing Styles for Teams (S-127) Reinforcing Understanding of Behavioral Styles for Teams $42.00	Understanding Styles for Teams (S-123) Understanding Behavioral Styles for Teams. $89.00
Reinforcing Behavioral Styles (S-111) Reinforcing Your Behavioral Styles. $42.00	Understanding Behavioral Styles (S-110) Understanding Behavioral Styles (S-110) $89.00	Customer Focused Sales Interviews (C-104) Customer Focused Sales Interviews (C-104) $75.00

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